Refund policy
RETURN POLICY
We hope you love everything you purchase from Why Not Boutique, but we know sometimes something just doesn’t work. Our return policies vary depending on whether your purchase was made in-store or online.
IN-STORE PURCHASES
Regular-Price Merchandise
Returns are based on the original purchase date:
Within 7 business days:
Eligible for a refund to the original form of payment.
8–14 business days:
Eligible for store credit.
15+ business days:
Final sale. Returns will not be accepted.
Returned merchandise must be unworn, unwashed, undamaged, and in original condition with all original tags attached. Proof of purchase is required.
For purposes of our return policy, business days are Monday–Saturday. Why Not Boutique is closed on Sundays.
Final Sale Items
Sale and discounted merchandise, jewelry, and accessories are always FINAL SALE and cannot be returned or exchanged.
Items purchased using a promotional discount are considered final sale unless otherwise stated at the time of the promotion.
Gasparilla Merchandise
Gasparilla merchandise is subject to a separate return policy, which will be communicated at the time of purchase.
ONLINE PURCHASES
Regular-Price Merchandise
Regular-price merchandise purchased online may be returned for store credit within 14 calendar days of delivery.
To qualify for a return:
- Merchandise must be unworn, unwashed, undamaged, and in original condition with all original tags attached.
- Your return package must be postmarked within 14 calendar days of the date your order was delivered.
- Customers are responsible for return shipping costs.
- Original shipping charges are non-refundable.
Once your return is received and approved, store credit will be issued for the purchase price of the eligible merchandise.
Online returns are not eligible for refunds to the original form of payment.
Online Final Sale Items
Sale and discounted merchandise, jewelry, accessories, and Gasparilla merchandise are FINAL SALE and cannot be returned or exchanged unless otherwise stated.
DAMAGED OR INCORRECT ITEMS
If you receive an item that is damaged, defective, or incorrect, please contact us as soon as possible so we can make it right.
Please email us with your order number and photos of the item and issue. Do not return a damaged or incorrect item before contacting us.
RETURN SHIPPING
Customers returning an eligible online purchase are responsible for return shipping costs. We strongly recommend using a trackable shipping method, as Why Not Boutique is not responsible for return packages that are lost or damaged in transit.
Please mail eligible returns to:
Why Not Boutique
3423 W. Bay to Bay Blvd.
Tampa, FL 33629
QUESTIONS?
Questions about whether your purchase is eligible for return? Contact us before sending it back.
Why Not Boutique
3423 W. Bay to Bay Blvd.
Tampa, FL 33629
813-374-2394
info@whynotboutique.com
